Testimonials | Conway Air Conditioning

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Conway Air Conditioning

4.9

Based on 311 reviews

Katherine Cranford

13:29 03 Jun 20

Our AC stopped working suddenly one evening recently. Rex was our service guy and he was super nice and very prompt,... even so late in the evening! He explained things so thoroughly and was very upbeat about fixing it. He came back a few days later to service and replace a part and yet again he was super professional and a pleasure to have in our home. Conway Air Conditioning is extremely blessed to have him!! He is fantastic!!read more

Boo Yah

21:34 28 May 20

Called in the morning and by that afternoon glorious cold air was coming out of the vents. Technician fixed two things... wrong with the unit at a fraction of the cost others were charging. They definitely will have any return business from me.read more

Karen Guyer

19:05 21 May 20

Everyone I have worked with at Conway Air Conditioning has been outstanding - Daniel, Andrew, Avery, Pablo, and Farran... go above and beyond to please the customer. I have never had employees of a company that I am as pleased to work with as all of them. Thank you for your outstanding customer service. Karenread more

Karyn Seesan

20:46 18 May 20

Rex was very thorough and professional. He took his time and was upfront and honest about what repairs and solutions we... needed. You can absolutely know that Rex loves his job!read more

Susan Carr

23:46 31 Mar 20

I called and had Ryan come and check my unit, he said he was going to send Andrew out and check the size of the unit to... see if I had the correct size. Andrew came out did measurements and found the unit installed in our new home 14 years ago was under sized.Both gentlemen were so nice. Had William and Ryan from Conway Air Conditioning install a new system today. They were awesome. These young men were so polite and very knowledgeable and professional. I have had 4 different companies over the last 14 years in my home to try to get my system working correctly and all failed. I called Conway Air Conditioning, they came out promptly and finally got my air conditioning working, cooling my home like never before. It is so nice to call a company and have everyone you talk to be so nice and helpful. I would recommend this company to anyone looking to repair or replace their air conditioning.They are a great company,I wish I found them 14 years ago.Finally Cool in our home . Conway Air Conditioning you are the best!read more

April Powell

16:56 11 Mar 20

I cannot thank everyone at Conway A/C enough! We had another company give us the run around on our upstairs unit,... pretty much telling us there was nothing they could do. I called Monday to see if someone from Conway A/C could come give us a second opinion. Abby was SO polite and helpful on the phone and had Brad come out within hours! Brad was so helpful and patient with all of my questions. He was honest and I didn’t feel like he was trying to sell me stuff. He sent out Andrew (again within the same day!!!) to get a quote on a new system. Andrew made it so easy and answered all my questions. He was able to get us financing which was a breeze and today (Wednesday) our unit was installed!!!! All the guys today were so professional and patient with our kids/dogs. We are so thankful to find a company we trust and went above and beyond in this whole experience!!!! Thank you isn’t enough!read more

A. Hill

04:35 06 Mar 20

From the emergency after-hours repair call to the sales consultation visit for a new unit to the installation of that... unit, everyone we dealt with was professional and helpful. Conway Air Conditioning provided outstanding service. Highly recommend!read more

bill blass

21:49 25 Feb 20

These people are so amazing and from what I hear the Owner is great to his employees and I love to hear that. If you... have good people treat them right and the return is unbelievable. So glad we signed with them for our needs. Terrific company. Also Brad Hicks is definitely an asset to the company.read more

John Sullivan

12:04 13 Feb 20

I have utilized the services of Conway Air Conditioning for several years. Their work has always proved exemplary.... Their technicians have been consistently responsible, ethical, technically proficient, prompt, patient, knowledgeable. Prices have been fair and reasonable. They came to me, highly recommended; and I unreservedly support that recommendation.read more

R M

21:13 21 Dec 19

Conway AC installed our geothermal system and got us up and running, efficiently and courteously. Thank you Lloyd B. ... When our pump had a problem the professionals at Conway AC diagnosed it and assisted us to get it repaired. Thank you Brad H.read more

Peter Swart

00:02 12 Nov 19

Had no heat today. No problem. Rex was fantastic figuring it out and resolving it and there was plenty to figure out.... Appreciate all the support. Very please with Conway Air Conditioningread more

Paul Johnson

15:58 07 Nov 19

I could not be happier with the work that Conway Air Conditioning completed on our home. They completely replaced the... duct work in our home. They were prompt, efficient, did very high quality work and went above and beyond to make our experience an excellent one. Joey and his team of experts were all we could have hoped for. I would recommend them to anyone needing this type of work. Well done!!!read more

Charlie

12:11 23 Oct 19

We have been impressed with Conway Air Conditioning from the first time we met with the service people five years... ago. We were looking to replace our heating and air units, and they spent a few hours explaining our needs and how they could fulfill those needs. Anytime we have a question, they respond immediately. This most recent service was a problem with the blower. Josh was very efficient and knowledgeable, and kind. We would highly recommend Conway Air Conditioning for any heating and cooling needs!!read more

Ralph Cairl

14:22 09 Oct 19

Since first using Conway a few years ago...they have been the best and most honest of all a/c companies I've dealt... with... I have recommended the company and any of the products they sell. They also have Superior customer serviceread more

Rich

23:12 03 Oct 19

Great company with great employees. Changed out our heat pump/air conditioner, and we are thrilled that we chose... Conway Air Conditioning. They had a very good price, offered top notch equipment (Carrier brand), and their people, from Andrew, who came to estimate the job (and who returned an email within ten minutes that I sent him at 7:30 at night while he was in Orlando on vacation with his family), to the install crew, Jonathan (foreman), Seth and Matt who worked straight through for almost 12 hours to get the job done right, to the tech (not sure of name) who installed the new thermostats then asked if I would mind if he trimmed the shrubs around the new outside unit to give it more air space, all are top notch. Each and every one of them are outstanding employees. When you hear young guys saying they've been with Conway Air for 8 years, another one 7 years, you know the company is doing something right to get such loyalty. I would recommend the company, and their employees, to anyone.read more

Diane Merola

18:27 02 Oct 19

If I could give this company 100 stars, I would. We have a contract with another company who came out three times,... supposedly fixed it but knew next to nothing about our HVAC issue. After two ceiling repairs, we took a neighbor's advice and called Conway AC. Josh came right out, explained the issue to us, complete with pictures and professional knowledge. I am now confident this issue is resolved and would recommend this company to anyone in a heartbeat!read more

Zane Creamer

16:01 26 Sep 19

Grateful for same day service in the summer--100 degrees! Efficient scheduling and helpful technician, Jim, made... things bearable! Bought a service contract and will be a regular customer.read more

David Staggs

19:26 18 Sep 19

First time I have used Conway Air Conditioning and was very pleased with their response and professionalism. Jim P. was... the tech that came to my home, evaluated my system and determined/explained his findings. He gave me two options to make repairs, and I picked the one that best suited my needs long term. Due to his response, knowledge, professional approach and the thoroughness of his work, I decided that I would enter into a contract with Conway Air Conditioning for maintenance on both of my HVAC systems for the next year. I expect the results of their future service will allow me to extend the maintenance contract with them longer term. I am very please with my experience with this company including the office personnel I talked with, and the scheduling they provided. I would recommend this company to others to use for experienced and ethical personnel and work practices.read more

Elysa Ferrara

18:36 13 Sep 19

Wow, great service, very knowledgeable, fair prices. Daniel was such a great technician. He knew what he was talking... about, he did a thorough inspection, made some recommendations, all of which I will follow. I've tried several others, including the company that installed our new home system, no one beats Daniel and this Company for courtesy, efficiency, skills and follow-up. Thank you.read more

Ron Comperchio

13:11 12 Sep 19

Top notch employees. Professional, courteous and friendly staff in all departments we were in contact with. A big Thank... you to Jim, Lloyd, William, Chris, Abby and Rusty who made the installation of our new Carrier system a breeze(pun intended).read more

Dinah Killory

21:31 26 Aug 19

Brad Hicks was great. The problem was found, explained to me in a manner I could understand, and then fixed. He was... polite, and efficient. We will most likely be starting an annual contract due to his high quality of work, and professionalism. It's always nice to find a company and employee that you feel good about.read more

Raymond Parzych

02:22 20 Aug 19

Noah was a bit late but called me twice to keep me appraised of the situation which I appreciated. After he arrived he... explained everything that my service would entail. He then let me know the condition of my unit when he was done. All in all I thought he did an excellent job. I would also like to mention how polite he was to everyone. Another much appreciated attribute.read more

Myrna Paulhus

18:51 30 Jul 19

Conway Air Conditioning was great to do business with. Abby got us scheduled in a timely fashion and Jimmy P showed on... time, kept us informed of what he found and how he planned to address it. We're certain all will be well! Thanks to Jim and Abby and a company that knows how to work with customers! Myrna and Bobread more

Filomena Thompson

13:34 23 Jul 19

Wonderful customer service. They are honest and helpful and knowledgeable. Was very impressed with the work ethic. I... signed up for preventative maintenance. Thank you. Conway Air Conditioning. Noah was terrific to work with.read more

Barbara Novak

16:15 11 Jul 19

Conway Air was recommended to me by a friend and was not disappointed. I was called back the same day and was given an... appointment with Lloyd. He was prompt and wrote up the quote while still at my home. He also wanted to give me the name of an electrician but it was at his office. He called me the next day with the number. I look forward to doing business with them.read more

Rick Johnson

20:48 04 Jul 19

The service I received today was outstanding! Jim is not only knowledgeable and thorough but he took time during the... performance of the service to educate me on the workings of my AC unit. A pleasant experience. You have my business going forward!read more

Brian Borgealt

03:23 23 Feb 19

I wanted to have a heat pump system installed in my work shop. After contacting several local contractors, I realized... it was going to be a difficult process. At the recommendation of a neighbor I contacted Conway Air Conditioning for a final quote. The salesman knew exactly what I needed for my application. The estimated cost was provided to me in a timely manner. The installers arrived on time and worked efficiently and safely. The completed installation worked great. I was very pleased with the service Loydd, Joey, Lane and Avery provided. I highly recommend Conway Air Conditioning for any of your needs.read more

Debbie Shepard

14:44 09 Nov 18

Conway Air came out and installed a new system for us all in one day. It was a big job and I was so impressed with the... work they did. Cleaned up everything too. They explained how to work the new system and answered all my questions. I am very satisfied and would highly recommend them. I also bought the 10 year labor contract so I don't have to worry about anything going wrong for 10 years. Just call them and it will be fixed at no charge. Really is piece of mind. This is something I would really recommend to anyone installing a new unit. Well worth the extra $950.00 for 10 years of piece of mind. Great local company. So happy I called them. They came highly recommended by a neighbor and imI glad I took her advice. Thank you Conway Air!read more

Wayne A. Morsey

16:59 31 Jul 18

Was an annual maintenance, electronic, freon check and cleaning. The service tech was very professional. Conway AC... installed my new Carrier system 18 months ago and I have been very please with it. No problems!! July 30, 2018 The "Infinity Smart Sensor" on my unit broke and was placed the next day by Conway AC. I have the 10 year parts and labor contract, no paperwork, no out of pocket cost. Thanks for the quick response.read more

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